UniSUC by AlPep – ALPEP LLC
Effective Date: May 18, 2026
Last Updated: May 18, 2026
Thank you for visiting https://alpepllc.com. Your privacy is important to us. This Privacy Policy explains how ALPEP LLC collects, uses, stores, shares, and protects your personal information when you visit our website, create an account, place orders (including subscriptions), complete voluntary forms, contact us, or otherwise interact with our services (including purchases of UniSUC products).
We are committed to complying with applicable data protection laws, including those in the United States and, where relevant, the European Union’s GDPR for EU residents.
Who we are
Our website address is: https://alpepllc.com.
ALPEP LLC operates the UniSUC website.
Physical address:
1547 West Struck Avenue, Suite G
Orange, California 92867
United States Phone: (877) 709-0536
Email: support@alpepllc.com
What personal data we collect and why we collect it
Personal data is collected directly from you (e.g., during checkout, account creation, or voluntary form submission) and automatically through technical processes such as cookies, analytics, and forms.
By default, WordPress does not collect personal data about visitors beyond what is needed for basic site operation, and only collects the data shown on the User Profile screen from registered users. However, our online store and other tools collect additional data for orders, subscriptions, customer support, and voluntary submissions.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact Forms
We offer several voluntary forms on our website that you are not required to complete in order to use our website or purchase products. When you submit any of these forms, we collect only the information you choose to provide.
The data from each form is used solely for the specific purpose indicated on that form (e.g., processing applications, gathering product feedback, fulfilling loaner agreements, or improving our products). We do not use this information for marketing purposes unless you explicitly opt in. All submissions are stored securely and are accessible only to authorized team members.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
We also use cookies to keep track of cart contents while you’re browsing our store.
Embedded content from other websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
By default WordPress does not collect any analytics data. However, we may use plugins or hosting services that collect anonymous usage data (such as pages viewed, products browsed, and device information) to improve our store and user experience. Where applicable, you can opt out of analytics tracking through your browser settings or specific plugin tools.
Online Store Data (Checkout, Accounts, and Subscriptions)
While you visit our site, we’ll track:
- Products you’ve viewed (to show you recently viewed items)
- Location, IP address and browser type (for estimating taxes and shipping)
- Shipping address (to estimate shipping before you place an order and to fulfill it)
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us (including subscription orders), we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details (or digital wallet such as Google Pay), and optional account information like username and password. We’ll use this information for purposes such as:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
For subscription services, we store the customer’s name, billing address, shipping address, email address, phone number and credit card/payment details for the purposes of processing recurring subscription payments.
Who we share your data with
We do not sell, trade, or rent your personal information to third parties. We share data only as necessary to operate our business and fulfill orders or process voluntary form submissions.
Team access: Members of our team (Administrators and Shop Managers) have access to order information, customer information, and voluntary form submissions to fulfill orders, process applications, handle refunds, and provide support.
Third-party service providers:
- Payment processors: When processing payments, some of your data is passed to our third-party payment processors. Please review the privacy policies of the specific payment providers used at checkout.
- Shipping providers: We share shipping address and order details with carriers to fulfill deliveries (currently shipping to the United States and Canada).
- Other service providers: We may share data with cloud hosting, analytics, email service providers, and other vendors who assist with store operations and form processing, all under contracts that require them to protect your data.
Visitor comments may be checked through an automated spam detection service.
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
- Comments and their metadata are retained indefinitely so we can recognize and approve any follow-up comments automatically.
- For registered users, we store personal information in your user profile indefinitely (or until you request deletion), except username which cannot be changed.
- Order, subscription, and voluntary form submission information is retained for as long as necessary to fulfill the purpose of the submission or as required by law (typically at least 7 years for business, tax, and accounting records).
- We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.
What rights you have over your data
If you have an account on this site, or have left comments or submitted forms, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You may also:
- Access, correct, or update your personal data
- Opt out of marketing communications at any time
- Disable cookies via your browser settings
To exercise these rights, contact us at support@alpepllc.com.
Where your data is sent
Our primary servers and operations are located in the United States. For users in the European Union or other regions with data transfer restrictions, we ensure appropriate safeguards (such as standard contractual clauses or equivalent measures) are in place when data is transferred outside the EU/EEA.
How we protect your data
We implement reasonable technical and organizational security measures, including encryption for sensitive data (such as payment information during transmission), access controls, and regular security reviews. No system is completely secure, however, and we cannot guarantee absolute security.
What data breach procedures we have in place
In the event of a data breach, we will follow internal procedures to investigate, contain, and mitigate the incident. Where required by law, we will notify affected individuals and relevant authorities promptly.
Updates to this Privacy Policy
We may update this policy from time to time. The “Last Updated” date at the top will reflect any changes. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Us
For any questions or requests regarding this Privacy Policy, please contact us:
ALPEP LLC
1547 West Struck Avenue, Suite G
Orange, California 92867
United States Phone: (877) 709-0536
Email: support@alpepllc.com